It shows up in disk utility and passes verification and repair with flying colors. Google chrome 31 and later on supported windows and mac computers about your wd storage device my passport wireless pro. This wd my passport mac model is an evolution over the 2015 my passport ultra. Our latest edition features visual, easytouse, automatic, continuous backup software, and drive lock security protection. Fix and repair wd my passport ultra not detectedshowing up. By the way dont go paying extra for my passport for mac, there is no difference between it and the pc version except often the for mac version costs more and is harder to find. This morning, wd my passport suddenly became inaccessible, couldnt be detected by my computer.
Click the wd drive download for mac and install it on your system once the download process is complete. My passport essential portable hard drive user manual about your wd drive 3 about your wd drive features led the poweractivity led is located on the bottom panel of the device. I open device manager and said the device is working properly. Launch up disk management on windows or disk utility on mac, then select and format the wd my passport 2016 to exfat. About your wd drive my passport for mac user manual 2. I have had a wd my passport fail on me, thankfully nothing lost due to additional backup but hen ive had other makes fail too over the years. Western digital my passport user manual pdf download. The small form factor means that wd my passport repair is not the easiest one to do. And hard disk errors can happen from both the hardware and software side of things.
My cloud app mobile connect mobile device to the my passport wireless wifi network. In your web browsers address bar, type any search engines web address such as or and press enter. So we build the drive inside to our demanding requirements for durability, shock. I looked at a few forums and watched a few youtube videos, but to no avail. Can you tell me how to know when its safe to unplug after each backup. Wd builds drives to demanding requirements for durability, shock tolerance and longterm reliability. Everything about wd my passport is great except one, reparability. Watch my passport for macs reimagined design come to life the reimagined my passport for mac drive will stop you in your tracks.
Every journey needs a passport every journey needs a passport. I can not find how to change the password on my drive. My passport for mac user manual handling precautions wd products are precision instruments and must be handled with care during unpacking and installation. Now, click the erase, button and wait a few minutes and let the macos.
Physical description as shown in figure 2, the my passport for mac drive has. Your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. Wd my passport external hard drive set up guide for mac 2019. That means it is fully compatible with windowsbased machines, but not on macs.
Buy wd 2tb black my passport for mac portable external hard drive usb 3. Find low everyday prices and buy online for delivery or instore pickup. My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can. Durable enclosure protects the drive inside we know your data is important to you. Wd 1tb silver my passport for mac portable external hard drive usb 3. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. You can easily register your drive using the wd drive utilities software, as described in registering the drive on page 21. My passport ultra user manual about your wd drive 4 poweractivity led the poweractivity led shows the drives power state as follows.
If your product is not listed above, please visit the product page. Wd my passport x 2tb setup driver and software installation. Wdbk8a0010bbk00 suddenly stopped doing scheduled backups on my macbook pro. Connecting the drive and getting started my passport user manual 5. My passport for mac portable hard drive user manual about your wd drive 3 about your wd drive features led the poweractivity led is located on the bottom panel of the device. The next step of the setup procedure is to doubleclick on the. It work fine for a year but a week ago stop working, the file explorer show location unavailable. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. Wd my passport external hard drive set up guide for mac. It is not recognized in system information or desk utility. I was looking to create a new folder so i can archive any new. This reliable and good to excellent performing line has a long positive history with me.
Dec, 2016 one side note here the wd my passport 2016 comes in ntfs format by default. Now, the erase dialogue window appears, here select the volume format dropdown list and choose msdos fat or exfat file system. For mac computers, go to the apple menu and select software update. My passport for mac fits perfectly into the busy life of anyone with an onthego digital life.
Wd my passport portable hard drive external hdd manual set up guide for macbook pro, imac, mac mini, mac pro, macbook air. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. The wd hard drive failed to show up on my pc and i couldnt access saved data either. Doubleclick the wd apps setup file that appears in the listing for the drive in your computers file management utility to display the wd apps setup wizard, software installer dialog. Always observe the following precautions when unpacking and installing your external storage product. My new mac is not recognizing the external hard drive. Installation get online installation help for your wd product or software. Disk drive format your my passport drive is formatted as a single ntfs partition for compatibility with all updated windows operating systems. Como utilizar wd my passport disco duro externo en mac.
Cant create new folders in wd passpo apple community. Scroll down to the software for mac section and click on any of the wd my passport software packages to view the download button. Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. I have a 1tb wd my passport, and so far its been working as expected. Here are the mac wd my passport 2tb software download guidelines. Switch on your mac system and connect the wd my password 1 tb drive to the system using a cable make sure you have given permission for external devices to be recognized on your system. Wd my passport for mac wont mount on apple community. Cuttingedge technology built for mac or pc, the my passport. Mac os x cant repair the disk my passport studio wd community. Read the wd software package description and check whether your os version is supported before clicking download. My passport for mac user manual about your wd drive 4 registering your drive always register your my passport for mac drive to get the latest updates and special offers. If yes, then the wd icon will be available in the menu bar. I can log in no problem, and i have installed wd smartware on my mac, but there is no security tab. My passport for mac portable storage is ready right out of the box including all necessary.
I have a 1 tb wd passport for mac and i need to get the files onto an hp computer. Connecting the my passport drive getting started with the wd software 1. From the app, go to the my passport wireless settings. My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. If you want to use the drive with a mac computer, see reformatting the drive and troubleshooting. Sep 12, 2019 i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. In the middle of copying files, i accidentally unplugged it. My passport ultra user manual about your wd drive 2 wd securitysoftwareset password protection and hardware encryption for your drive to help protect your files from unauthorized use or access. Is there a possible way that can help me to repair the. Just activate password protection and set your own. I just got a new macbook pro with retina display os x 10. Just activate password protection and set your own personalized password using wd discovery. My passport for mac portable hard drive, with the wd security and wd drive.
The my passport for mac drives password protection and builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. Registering your drive always register your my passport ultra drive to get the latest updates and special offers. Wd my passport ultra 1tb setup and troubleshooting guide. And we back up pardon the pun the trusted my passport for mac drive with a 3year limited warranty. Easy to use, the wd my passport ssd 1tb portable hard drive is a shockresistant, compact.
Back up automatically the my passport drive comes equipped with wd backup software to help make sure your photos, videos, music and documents dont get lost. My passport essential portable hard drive user manual getting started 1 getting started thank you for purchasing this wd product. How to change password on wd my passport for mac wd. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can. Files cant be copied onto the backup disk because it appears to be read only. The wd my passport for mac is not showing up in finder nor in disk utility. Wd my passport external hard drive set up guide for mac youtube. My passport for mac user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd security or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. Password protection with hardware encryption the my passport for mac drives builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. Also open drive manager and it show the size and space available. Search for the wdc support page, click on the search result with the domain name support. Rough handling, shock, or vibration can damaged drives. You can set it to run automatically to your schedule.
The my passport for mac drives builtin 256bit aes hardware encryption with password protection helps keep your digital lifes contents secure. For windows computers, go to the start menu and select windows update. The my passport line of drives from western digital has been very good to me and my clients on mac, pc and linux systems. Wd my passport for mac wont mount on my mac pro in response to phyllis ormsby. Easily use your wd my passport for mac and windows in 7 steps. Fix wd my passport for mac not showing upnot working on mac. Wd my passport external hard drive set up guide manual for. Western digital my passport ultra 1tb mac driver to download the driver for your mac system, specify the mac os version in the correct textbox. When contacting wd for support, have your wd product serial number, system hardware, and system software versions available.
Nov 14, 2016 i can not find how to change the password on my drive. You can easily register your drive using the wd drive utilities software, as described in. My passport user manual about your wd drive 1 about your wd drive welcome to your my passport portable hard drive, an elegant, highcapacity storage solution for all the chapters of your digital life. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of. So before you jump into conclusions, you need to understand the root of the problem.
373 716 1043 634 1568 676 711 340 699 497 1163 1491 76 1498 97 1055 512 1039 328 640 741 267 274 399 975 1446 598 1349 72 186 155 1309 495 729 1033 345 200 220